FAQ

  • Where are you located? What cities do you work in?

    I am based in Ota City, Tokyo, Japan. I offer in-home organizing sessions within the 23 wards of Tokyo and nearby areas such as Yokohama, Kawasaki, and surrounding cities. Travel fees are included for locations accessible from Nishi-Magome Station with a round-trip public transportation cost of up to ¥3,000. If a travel fee applies, I will provide a quote in advance so there are no surprises.

  • What are your business hours?

    Appointments are available daily from 10:00 AM to 9:00 PM. To support busy career professionals, I offer flexible scheduling within this time frame. I work with a maximum of four active clients at any given time, and there are up to eight lesson slots available each month—book early to secure your spot.

  • How do I book an appointment?

    Please start by booking a free consultation Zoom call. The purpose of the call to discuss any questions you may have and ensure my services are aligned with your needs. We can book your tidying lessons during the call or whenever you are ready to proceed. Please note tidying sessions cannot be scheduled without a consultation call or on behalf of another person.

  • Is the KonMari Method™ right for me?

    If you're looking for quick organizing solutions or organizing a small space such as a pantry or a garage, this is not the right service for you. That being said, I'd be happy to help if you'd like to try out the method and book a session to tidy up your closet to start. A KonMari Tidying Festival will be a good fit for you if: You want to follow the KonMari Method™ and learn to live more mindfully and joyfully. You want to organize your home once and for all, and learn the tools you need to maintain your space. You want to be part of the process to choose what you want to keep and create a home that best support your lifestyle. You want to free up your time to do the things that will bring you joy and live your best life. * You're ready to invest in yourself to experience the life-changing magic of tidying up.

  • What can I expect at a tidying session?

    Each KonMari Tidying Session is typically between 3 and 5 hours (based on what works best for your schedule and organizing goals) as this amount of time will ensure we're able to achieve impactful results. We will work together closely and collaboratively throughout the process using the principles of the KonMari Method™ and applying it to your space.

  • Can you organize my space without me?

    No. The KonMari Method™ is a deeply personal process based on what brings you joy and your ideal lifestyle. This is why we will need to work closely and collaboratively throughout the process. Like I always say, my perfect kitchen wouldn't be your perfect kitchen as we have different habits and enjoy cooking and eating different foods.

  • Do I need to tidy up before tidying sessions?

    Please resist the urge to tidy up. If I can see your home in its natural state, it will give me greater insight into your habits for me to give you suggestions on future maintenance. For your first session, we will be working on your clothing category so please ensure you do laundry but folding of your clean laundry is not necessary.

  • Do I need to tidy up before tidying sessions?

    Please resist the urge to tidy up. If I can see your home in its natural state, it will give me greater insight into your habits for me to give you suggestions on future maintenance. For your first session, we will be working on your clothing category so please ensure you do laundry but folding of your clean laundry is not necessary.

  • Do I need to buy any additional storage items?

    I recommend holding off on purchasing any new storage or organizational items until the end. During the joy check (decluttering) phase, all storage is considered temporary until we finish all categories. Quite often, we're able to use what you already have for storage. When additional items are needed, I can provide suggestions or source the items for you.

  • Do you haul my discarded items away?

    Proper disposal of your discarded items are up to you. At the end of the session, I can help you load discarded items into your car or make other arrangements if needed.

  • Will my information remain confidential?

    Absolutely! I will not disclose any information about you or identify you as a client. If photos are taken to document your progress, it will only be shared if you have given me permission to do so on your client contract but I will always keep your location, name and personal info confidential. For more details, please refer to my client contract.

  • Are you covered by insurance?

    Yes, I am covered by commercial general liability and professional liability insurance through the Japan Freelance Association.

  • How much does it cost? What payment types do you accept?

    My prices are posted on my website but the cost for each person varies as it depends on the level of support you need, how much stuff you have and your budget. During our consultation call, we can discuss some options based on your organizing goals and budget to come up with a plan that works for you which may include homework in between sessions and/or a combination of in-person and virtual sessions. I accept payment by bank transfer only. Payment is due in full at time of booking.

  • Can I buy gift certificates to gift to family/friends?

    Yes, I offer gift certificates in any amount. That being said, tidying is a personal journey so please make sure the recipient welcomes this gift. I will need to book a consultation call with the gift recipient prior to booking any sessions.